IMPLEMENTATION OF THE TECHNOLOGICAL ASPECT OF SOCIAL SUPPORT FOR THOSE SEEKING TEMPORARY PROTECTION FROM THE WAR IN UKRAINE: THE EXPERIENCE OF GERMANY

Abstract

The article analyzes the experience of Germany regarding the implementation of the technological aspect of social support for those seeking temporary protection from the war in Ukraine. It was found that the current military and political situation in the world leads to an increase in the number of migrants and refugees, the expansion of categories of the population that need the provision of social services, which makes it necessary to expand the list of their types, improve the quality of the provision of such services and ensure targeting. Analysis of statistical data showed that Germany is in second place in terms of the number of Ukrainian refugees who have found temporary shelter in this country. It was found that Germany's practice of implementing the technological aspect of social work with those seeking temporary protection from the war in Ukraine needs to be reformed. One of the components of such a reform is the improvement of the system of providing social services. The search for additional resources for social services, in particular from the non-state sector of the economy, becomes important. The results of a study of the level of satisfaction of the requests of refugees from Ukraine with the existing system of social support for temporary protection seekers in Germany are presented. As a result of the study, some problematic issues in the process of implementing social policy regarding asylum seekers that complicate this process were clarified (bureaucratic obstacles, difficulties of integration, emphasis on the great role of language policy in the integration of migrants into the life of the country, mandatory law courses, history and culture of Germany), and in need of improvement (multidisciplinary and coordinated actions between different social institutions, institutions and civil society organizations; identifying the needs of individuals, groups and families; developing an information booklet for new arrivals, which would indicate a clear algorithm for their actions; availability of a sufficient number of aid subjects; unification and reduction of the number of filling out various questionnaires, forms; digitalization of the document flow process; Organization of psychological support).